FAQs
How do I know my order has been accepted?
Once your payment has been received, you will receive a confirmation email informing you that your order has been successfully placed. The email will also include the estimated processing and delivery times.
I have not received my order confirmation email.
Please check that the email address entered during checkout is correct. Also make sure the message has not been placed in your spam or junk folder.
Where will my order be shipped?
All orders are shipped to your shipping address provided at the time of payment. Please ensure your address is correct before completing your purchase.
Do you ship to my country?
Yes, we ship worldwide.
If you are located outside the European Union, please contact us before placing your order.
How much does shipping cost?
All prices on our website already include shipping costs.
What type of media will I receive?
All navigation SDcards are professionally inkjet printed, fully tested, and guaranteed to be 100% functional before shipping.
How are shipments packaged?
All items are securely packaged in protective bubble envelopes to ensure safe delivery.
How long does delivery take?
All orders are shipped via Airmail Express.
Average delivery times:
European Union: 6–8 working days
Rest of the world: up to 14 working days
I still haven’t received my shipment.
Please allow the estimated delivery time to pass before contacting us. If your order has not arrived after the expected delivery window, please contact us and we will assist you.
What payment methods do you accept?
Currently we accept credit card payments.
Credit cards are widely used worldwide and provide a secure and reliable payment method for online purchases.
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